Quality Control Service

Our unique Quality Control Service provides property owners with an invaluable toolkit which helps you to monitor the standards of cleanliness and maintenance in your property.

For customers who subscribe to our Full Changeover Service , our Quality Control Service is included as part of your package. If you are not registered to our Full Changeover Service there several ways we can assist you with the quality control of your property and the service to your guests.

You can Book a Quality Audit Inspection today for your property. You will receive a detailed report following an On-Site Inspection of your property from one of our Auditors. Our Quality Audit Inspection includes a scorecard for cleanliness and the general condition of your property.

Our Quality Audit Inspections are suitable for owners who live away and only visit their property occasionally. Call us today to discuss your requirements or click here to find out more.

In addition to our Quality Audit Inspection, which focuses in detail on the cleanliness standards in your property, you can also book a Property Maintenance Inspection . We will provide you with a detailed assessment of the overall standards of maintenance and general upkeep in your property. Call us today to discuss your requirements or click here to find out more.

What’s included:

  • A Template Welcome Letter for your guests, to be placed in your property welcome folder or other suitable location
  • The Welcome Letter includes details of our on-line survey link which guest are encouraged to complete post-stay
  • Guests receive a Courtesy Text at 6pm on the day of arrival, including a welcome to your property and key contact information
  • Guests receive a Courtesy Text at 10am on the day of departure, hoping they enjoyed their stay and providing an alternative link to our on-line survey
  • All completed survey results received are available for you to view online
  • You have access to Template Quality Inspection forms for monitoring the condition of your property
  • Customers also receive discounts on the purchase of our I-Pad Apps for on-site Quality Audit Inspections and on-site Property Maintenance Reports