Security and Vetting

As a keyholding company, security is of paramount importance to HHM. All property keys are alpha numerically coded, and no keys are marked with the property address or house details. Keys are held at a secure local unit.

Movement of all keys in and out is logged with a signature, and only operators approved by the property owner, or vetted by ourselves, are given access to keys.


Many of our services are carried out by self employed property managers and contractors. As part of our interviewing and induction process, all property managers are fully background checked, including:

  • One to one interviews
  • At least two recent working references verified
  • Police check

In addition, our key management are licensed with the Security Industry Association (SIA), a process which includes a full 5 year background and CRB check.

Data Protection

In compliance with the Data Protection Act 1998, all information supplied to us by customers is held in strict confidence. We are registered with the ICO as a data controller under number Z978412X.